“A few months ago we began our journey by researching the different options of intraoral scanners available on the market. We ultimately decided that 3Shape’s TRIOS 3 with a MOVE+ setup was the best fit for our practice. As well as some of the team having experience with an earlier model, we were impressed with the high-quality digital scans that the TRIOS offers and the user-friendly software that comes with it. Plus the tip of the device is smaller than other models on the market, which makes for easier scanning."
“Once we placed the order, we were excited to get going with the scanner.
I’d already purchased a TRIOS before in my other dental practice, so it wasn’t completely new territory.
However, with the new MOVE+ addition, it was a little more complicated to set up than I initially thought.”
“On the day the scanner arrived at our dental practice, I was excited to turn it on and keen to start using it immediately. But I needed guidance on how to get an account going. I also had trouble connecting the pen to my Wifi at the start.
I reached out to our Customer Success Manager, Lillia, who was incredibly professional and helpful.”
“One month into using the 3Shape TRIOS scanner, we had many positive responses from patients and our staff.
What really stood out to me about the first month was how positively our patients reacted to the scanner. They were taken aback by how good it is and what is now visible to them on the screen. The sleek design is an eye-pleaser in the clinic too.”
“My clinic is not purely cosmetic, but in my work with patients, I focus on cosmetic procedures. Patients come in for procedures like Invisalign, whitening and implants. So dental impressions have been a daily routine, which a lot of patients aren’t keen on. My returning patients can compare from taking impressions a year ago to trying the scanning. The scanner feels so much better for patients, and it feels good to be able to offer that.”
“Two months later and a couple of the nurses from my clinic tried the scanner. They enjoy using it, even if they initially did struggle a little to learn the new technology.”
“We hosted an Invisalign open day at the clinic, where the nurses inevitably had to learn to do the scannings on their own. We were quite surprised with the number of people that showed up.
With the bulk scanning needed to perform the invisalign consultations, the open day event meant that the nurses had to quickly get good at using TRIOS. We could see what a significant difference the scanner could mean to our workflow and patient care. Being able to host an open-day event efficiently was also a game-changer, in terms of attracting new patients to the clinic.”
“For training, we had around three appointments with our Customer Success Manager, Lillia. She was always helpful and available to answer any questions we had and provided additional training when needed. Since I had the laptop version of TRIOS in my other practice, using TRIOS MOVE+ was still a little new to me.”
“Over the past few months, we have been able to integrate the scanner into our daily routines. It’s become an important tool for daily use. I use the scanner anywhere from one to five times a day.“
“Every practice should have a scanner.”
Dr. Vivek Shah
“A few days ago, I had a teenager in the clinic with his mum. I was showing this teenager the TRIOS MOVE+ setup and the mum kept edging off her seat, almost falling off! She kept trying to peek round and get a better look too. It really makes an impact and is fascinating for patients. It shows that you are investing in the latest technology, keeping up with the times and is that extra wow factor. It’s a kind of branding for your clinic. People view your clinic as more modern with the scanner.”
“The support provided by my Customer Success Manager has been great. Now that the onboarding process is almost complete, I’m ready to wrap it up with one last session with the team.
Overall, I'm happy with the investment. It's helped us provide better care to our patients and has made our practice more efficient. I'm excited to see what the future holds with this technology at our disposal.”